Casino Guide · 6 min read

    Responsible Gambling Guide: Staying in Control

    Gambling should always be entertainment, never a way to make money or escape problems. This guide explains the tools and support available to keep play safe and in control.

    By Apollo Slots Editorial Team · Casino Reviews & Research

    Reviewed · Last updated

    Responsible gambling means keeping play fun, affordable and under your control. The vast majority of people gamble without harm, but for some it can become a problem. Knowing the tools available — and the warning signs — helps you keep gambling in its place as entertainment.

    Golden rules of safer gambling

    • Only gamble with money you can afford to lose
    • Set a budget and a time limit before you start
    • Never chase losses — accept them as the cost of entertainment
    • Don't gamble to escape stress, boredom or low mood
    • Don't gamble under the influence of alcohol
    • Take regular breaks and balance gambling with other activities

    Tools that help you stay in control

    Licensed casinos provide built-in tools to help you manage your play. Use them proactively rather than waiting until there is a problem.

    • Deposit limits — cap how much you can deposit per day, week or month
    • Loss and wager limits — cap how much you can lose or stake
    • Session reminders — alerts that show how long you have been playing
    • Cooling-off periods — a short, temporary break (e.g. 24 hours to 30 days)
    • Self-exclusion — block your account for a longer period or permanently

    Warning signs of problem gambling

    If several of these sound familiar, it may be time to take a break and reach out for support. Recognising the signs early makes them much easier to address.

    • Spending more time or money than you intended
    • Gambling to win back losses (chasing)
    • Borrowing money or selling possessions to gamble
    • Lying to friends or family about your gambling
    • Gambling affecting work, studies, relationships or sleep
    • Feeling anxious, guilty or irritable about gambling

    Where to get help in South Africa

    Help is free, confidential and available around the clock. The South African National Responsible Gambling Programme (SANRGP) offers a helpline and free counselling.

    • National Responsible Gambling Programme helpline: 0800 006 008
    • SMS line: 076 675 0710 (the programme will call you back)
    • Counselling is free and confidential for problem gamblers and their families

    Protecting minors

    Online gambling is strictly for adults aged 18 and over. Keep your account credentials private, use device-level parental controls, and consider blocking software if children share your devices. Underage gambling is illegal and harmful.

    Frequently Asked Questions

    How do I set a deposit limit?
    Most licensed casinos let you set daily, weekly or monthly deposit limits in the cashier or account settings. If you cannot find the option, contact support and they can apply a limit to your account.
    What is self-exclusion?
    Self-exclusion lets you block your own access to a casino for a set period or permanently. During that time the casino must not let you log in or accept your deposits. It is a powerful tool if you need a longer break.
    Where can South African players get help for problem gambling?
    The South African National Responsible Gambling Programme offers free, confidential help on 0800 006 008, or you can SMS 076 675 0710 for a call back. Support is available to gamblers and their families.

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